Privacy Policy

This Privacy Policy outlines the collection, use, and sharing of your personal information when you visit or make a purchase from Mishx.com (referred to as the “Site”).

Personal Information We Collect

When you visit the Site, we automatically gather specific information about your device, including details about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, depending on the permissions you’ve granted for accessing your information, we may collect data about you through social media platforms used to access our Site. As you browse the Site, we collect information regarding the individual web pages or products you view, the websites or search terms that directed you to the Site, and how you interact with it. We refer to this automatically collected information as “Device Information.”

Cookies & Other Tracking Technologies

We, along with our service providers, employ cookies, beacons, and embedded scripts on our Site. Cookies are data files placed on your device or computer, typically containing an anonymous unique identifier. Log files record actions on the Site, collecting data like your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files used to track your browsing behavior on the Site. Embedded scripts are programming code designed to collect information about your interactions with the Site, such as the links you click on. These technologies serve purposes such as analyzing trends, managing the Site, tracking user movements, and gathering demographic information about our user base. We may receive reports, both individual and aggregated, based on the use of these technologies by these companies.

We use cookies to remember user settings, market products and services, and for authentication purposes.

Third-Party Advertising Services

We collaborate with third parties that employ technologies like cookies (and local stored objects, as mentioned earlier) to gather information about your online activities, both on the Site and elsewhere on the internet, for the purpose of providing you with relevant advertising based on your browsing behavior and interests. This form of advertising is often referred to as interest-based advertising, and it does not collect or utilize personally identifiable information.

Third-Party Analytics

We may also utilize service providers, such as Google Analytics, which use cookies or similar technologies to collect information about your online activities across our Site and other sites. This information is collected for non-advertising purposes, including the ones described earlier.

Personal Information Usage

We primarily use the order information we collect to fulfill orders placed on the Site, which includes processing payment details, arranging for shipping, and generating invoices and order confirmations. We also use personal information to:

– Communicate with you and send marketing materials if you’ve given consent.
– Screen orders for potential risk or fraud.
– Provide information or advertising related to our products or services based on your preferences.

Passively-collected information helps us monitor and maintain Site performance, analyze trends and usage patterns, validate users, optimize marketing efforts, and screen for potential risks or fraud.

Device information is used to screen for potential risks and fraud (e.g., by analyzing IP addresses) and improve and optimize our Site, including generating analytics about how users interact with it and assessing the success of marketing and advertising campaigns.

Sharing Your Personal Information

We may share your personal information with third parties as described in this Privacy Policy or with your permission. We reserve the right to transfer data, including aggregate and de-identified data derived from personal information, for lawful purposes at our discretion. Personal information may be shared with affiliated businesses, service providers, third parties for marketing and other purposes, and when legally required.

Our Opt-Out Policy

As described earlier, we use your personal information for targeted advertisements and marketing communications. You can opt out of targeted advertising by following the provided links for various platforms. Please note that opting out of targeted advertising does not affect the delivery of ads but only the relevance of those ads.

Email Marketing

To stop receiving newsletters or marketing communications or to prevent your email address from being shared with third parties, please use the “Unsubscribe” mechanism provided in the communication or send an email to info@mishxlondon.co.uk with the necessary information.

Do Not Track

We do not change our Site’s data collection and usage practices based on the Do Not Track signals sent by your browser.

Your Rights

Under this agreement, you have the right to access, correct, update, or delete the personal information we hold about you. If you wish to exercise this right, please contact us through the provided contact information.

Data Retention

We maintain your order information unless you request its deletion. We retain your data as long as your account is active or needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

Minors

The Site is not intended for individuals under 13 years of age. We do not knowingly collect information from visitors under 13 years old. If you are under 13, please do not submit any information to us.

Miscellaneous

If your personally identifiable information changes or you no longer wish to use our service, you may correct, update, or delete it by emailing our customer support at info@mishxlondon.co.uk. We will respond within 24 to 48 hours. We will retain your information as long as your account is active or as required by law.

Links to Other Sites

Our Site may contain links to sites not owned or controlled by Mishx.com. Please be aware that we are not responsible for the privacy practices of such sites. We encourage you to read the privacy statements of each website collecting personally identifiable information. This Privacy Statement applies solely to information collected by our website.

Public Forums

Our website may have publicly accessible blogs or community forums. Please note that any information you provide in these areas may be read, collected, and used by others who access them. To request the removal of your personal information from our blog or community forum, contact us. In some cases, we may be unable to remove your personal information, and we will inform you of this situation and the reason.

Customer Testimonials and Reviews

We post customer testimonials and reviews on our website, which may include personally identifiable information. We obtain customer consent via email before posting their name

alongside their testimonial. If you wish to have your testimonial or review removed from our site, please email us.

Social Media Widgets

Our Site may include social media features and widgets, like the Facebook Like button and Share This button. These features may collect your IP address, pages visited on our Site, and may set a cookie to function properly. Social media features and widgets may be hosted by a third party or directly on our Site. Your interactions with these features are governed by the privacy policies of the companies providing them.We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us through the provided link.